Drive Repair Services
A Sieb & Meyer drive repair service is available in co-operation with the drive manufacturer. On receipt of the goods, the customer will be given an estimate of the cost of repair. The continuation of the service requires the confirmation of the offer by the customer.
The repaired drive is guaranteed against repair faults for a maximum of 1000 working hours and in any case for a maximum period of 12 months from the date of delivery of the drive. During this period, we undertake to repair any drive which, following technical feedback from us, appears to be defective for reasons attributable to the spare parts replaced by us. In this case, the repair will be carried out by NF Trading, who will bear all transport costs. It is not possible to exercise the right to terminate the contract for minor breaches of the contract, in particular in the case of minor defects and serious defects. If the customer decides to terminate the contract, he will not be able to claim any compensation.
The warranty does not cover defects caused by wear and tear, improper use, excessive stress, modifications to the product or similar. The customer bears the burden of proof in all cases covered by the warranty.
The Customer is obliged to allow NF Trading to inspect the item he considers defective.
In the case of obvious damage, the customer must make a claim within 2 weeks of delivery. This is without prejudice to the obligations to inspect and complain in accordance with the applicable legislation.
Unless expressly agreed otherwise in the individual contracts, NF Trading does not provide any other guarantees within the meaning of the law.