Drive repair Services
A Sieb & Meyer drive repair service is available in collaboration with the drive manufacturer. Upon receipt of the goods, an offer is made to the customer indicating the cost of fixing the defects. The continuation of the service requires the confirmation of the offer by the Customer.
General repair conditions
The repaired drive is covered by a warranty against repair errors for a maximum of 1000 working hours and in any case for a period of no more than 12 months from the date of delivery of the drive. During this period, we undertake to repair the drive which, after a technical feedback from us, appears to be defective due to causes attributable to the spare parts we have replaced. In this case, the repairs will be carried out by NF Trading which will face any transport costs. It is impossible to exercise the right to terminate the contract for minor contractual violations, in particular in the presence of minor defects and severity. If the customer decides to terminate the contract, he can no longer make any claim for compensation.
The warranty does not cover defects resulting from wear, improper use, excessive stress, changes made to the product or the like. The customer bears the burden of proof for all cases subject to warranty.
The Customer has is oblidged to allow NF Trading to check the item he deems defective.
Claims by the Customer for defect in repair must be submitted within 2 weeks of delivery for evident damages. The obligations of investigation and notification of defects in accordance with current legislation remain unaffected.
Unless explicitly agreed otherwise in the individual contracts, NF Trading does not take on any other guarantees in terms of the law.