The spindle guarantee is valid only from the day of its activation and for a maximum period of six months. The Customer is obliged to promptly inform NF Trading srl of the activation of the guarantee, under penalty of forfeiture. Furthermore, the warranty is void if technical feedback of spindle components shows that they are excessively worn in respect of the declared activation date.
The repair is covered by warranty in the event of defects attributable to the repair carried out or to the replaced spare parts.
For example, if the spindle stops during the six months following its assembly due to the collision with a metal part such as spinet, it would not be to the repair of West Wind so would not be covered by the warranty.
PLEASE FILL IN THE FORM BELOW AND CONTACT NF TRading IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL WITHIN 24 HOURS.
The repaired spindle is covered by a guarantee against repair errors for a maximum of 1000 working hours and in any case for a period of no longer than 6 months. During this period, we undertake to repair the spindle which, after a technical feedback from us, turns out to be defective for reasons other than inexperience in its handling by the Customer. In this case, the repairs will be carried out by NF Trading which will face any transport costs. It is impossible to exercise the right to terminate the contract for minor contractual violations, in particular in the presence of minor defects and severity. If the customer decides to terminate the contract, he can no longer make any claim for compensation.
The warranty does not cover defects resulting from wear, improper use, excessive stress, changes made to the product or the like. The customer bears the burden of proof for all cases subject to warranty.
The Customer must allow NF Trading to check the item he deems defective.
Claims by the Customer for defect in repair must be submitted within 2 weeks of delivery for evident damages. The obligations of investigation and notification of defects in accordance with current legislation remain unaffected.
Unless explicitly agreed otherwise in the individual contracts, NF Trading does not take on any other guarantees in terms of the law.