The servo drive repair guarantee is valid only from the delivery date of NF Trading and for a maximum period of twelve months. The Customer is obliged to promptly inform Global Technology of the activation of the guarantee, under penalty of forfeiture. In addition, the warranty is valid only for repaired parts.
General repair conditions
In case of repair we grant 12 months warranty on the parts repaired. E.g. if we have repaired the output stage, only the output stage can be repaired under warranty within 12 months. If the logic board fails within that time, it is no warranty.
The warranty period starts again on the day of delivery from SIEB & MEYER.
Even on stock the units get older, connectors oxidize, capacitors lose capacity etc.
PLEASE FILL OUT THE FORM BELOW AND CONTACT NF Trading IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL WITHIN 24 HOURS.
Servo Drive guarantee:
The repaired drive is covered by a warranty against repair errors for a maximum of 1000 working hours and in any case for a period of 6 months. During this period, we undertake to repair the drive which, after a technical feedback from us, appears to be defective for reasons not due to inexperience in its handling by the Customer. In this case, the repairs will be carried out by NF Trading which will face any transport costs. It is impossible to exercise the right to terminate the contract for minor contractual violations, in particular in the presence of minor defects and severity. If the customer decides to terminate the contract, he can no longer make any claim for compensation.
The warranty does not cover defects resulting from wear, improper use, excessive stress, changes made to the product or the like. The customer has the burden of proof for all cases subject to warranty.
The Customer has a duty to allow NF Trading to check the item he deems defective.
Claims by the Customer for defect in repair must be submitted within 2 weeks of delivery for evident damages. The obligations of investigation and notification of defects in accordance with current legislation remain unaffected.
Unless explicitly agreed otherwise in the individual contracts, NF Trading does not take on any other guarantees in terms of the law.