The repair guarantee for servo amplifiers is valid only from the date of delivery by NF Trading and for a maximum period of twelve months. The customer is obliged to inform Global Technology immediately of the activation of the guarantee, under penalty of forfeiture. Furthermore, the guarantee is only valid for repaired parts.
General repair conditions
In the case of repair, we give a 12-month guarantee on the repaired parts. For example, if we have repaired the output stage, only the output stage can be repaired under warranty within 12 months. If the logic board fails within this period, it is not covered by the warranty.
The warranty period starts again on the day of delivery from SIEB & MEYER.
Even in stock, the units get older, connectors oxidise, capacitors lose capacity, etc.
PLEASE FILL IN THE FORM BELOW AND CONTACT NF Trading IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL WITHIN 24 HOURS.
Servo Drive Warranty:
The repaired drive is covered by a warranty against repair defects for a maximum of 1000 working hours and in any case for a period of 6 months. During this period, we undertake to repair the actuator which, after technical feedback from us, appears to be defective for reasons other than inexperience on the part of the customer. In this case, the repair will be carried out by NF Trading, which will bear any transport costs. It is not possible to exercise the right to terminate the contract in the event of minor breaches of the contract, in particular in the event of minor defects and serious defects. If the customer decides to terminate the contract, he will not be able to claim any compensation.
The warranty does not cover defects caused by wear and tear, improper use, excessive stress, modifications to the product or similar. The customer bears the burden of proof in all cases covered by the warranty.
The Customer is obliged to allow NF Trading to inspect the item that he considers to be defective.
In the case of obvious defects, the customer must make a claim within 2 weeks of delivery. This is without prejudice to the obligations to inspect and complain in accordance with the applicable legislation.
Unless expressly agreed otherwise in the individual contracts, NF Trading does not provide any other guarantees within the meaning of the law.